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Posts Tagged ‘voice-over’

12 Voiceover Podcasts You Should Not Miss (Pt 2)

Previously in part one of 12 Voiceover Podcasts You Should Not Miss, I introduced you to six podcasts to educate and inspire you about voiceover. I’m amazed at the amount of FREE information available through podcasts and I always feel listening to them is time well spent. I can’t think of another way to get educated passively.

This post continues with the second half of my recommended list.

 

Voice Coaches

mza_6385187628270560378.170x170-75Sometimes this podcast is too short. Warren Garling and Chris Scharling find topics that could use more time. They’re that interesting. They entertain well together and discuss methods to improve your VO business. From insightful interviews with industry professionals to marketing tips, and professional suggestions, each episode is delivered with humor and openness. Make sure to listen to the entire podcast for hilarious outtakes.

 

The Producers Podcast – Voiceover and Radio / Audio Production

mza_8350867020232262915.170x170-75While Ryan Drean’s professional focus is Country Imaging services at TM Studios, 360 Country, he is one guy that has many audio interests. His podcast is a blast to listen to and his easy going approach with the professionals he interviews gets answers and stories seldom heard elsewhere. Ryan talks with producers, voice talent and other audio industry professionals.

 

VO Minute

ps.jqrxbgqm.170x170-75New to the voiceover biz? Been in it for a while? This podcast is just right for you. Host and Voice Actress Allison Moffett provides useful VO tips; suggestions for improving your studio business; tech info and personal experiences in bite sized episodes. Allison’s bubbly, upbeat delivery is fun to listen to and sure to be one of the most positive parts of your day.

 

Voice Acting Mastery: Become a Master Voice Actor in the World of Voice Over

Known for numerous video game credits, Voice Actor, Crispin Freeman is the go to guy when your interest is voice acting in animation and video games. He’s been in the business for close to three decades and has the expertise to answer your most pressing voice acting questions. Interviews with agents, voice actors, and producers are typical of what you’ll find in his biweekly podcast.

 

Voice Over Experts

One of the first podcasts I subscribed to is provided by the folks at Voices.com. I was looking for a repository of stories from industry professionals, people who were successful in what they do. I wasn’t disappointed and found each episode enlightening and educational. What happens when you have too much radio in your sound? Check out this podcast for the answer.

 

Voice Over Marketing Podcast

When your VO business could stand an injection of marketing know-how, John Melley delivers what you’ll be looking for. You love what you do otherwise you wouldn’t be doing it, right? Learn to make more money and REALLY love what you do. John has useful information specific to your business that’s easy to access and a pleasure to hear.

 

I’ve received a number of suggestions since I published part 1 of this two part post and will share them with you next time. If you have a favorite podcast that helps you with your voiceover business respond in the comments section with your suggestion.

© 2014 J. Christopher Dunn

 

Other posts you might find interesting:

Your Next Client Could be a Return Call Away

The Disturbing Voice Disappearance

Five Ways to be Remembered by Your Clients

 

 

12 Voiceover Podcasts You Should Not Miss (Pt 1)

podcaste_captureWhen I’m working around the house or have a few moments of free time, one of the things I enjoy is listening to Podcasts. I listen to what I think is an eclectic mix that ranges from The Adam Carolla Show to Protocol Radio to NPR: Pop Culture Happy Hour. I like variety.

Since I’m a voice actor I listen to a number of Podcasts for inspiration and some to help me grow my business. I currently have a dozen I listen to weekly. The producer or host of each one takes on a specific approach to influencing me about voiceover or audio. In no particular order, here are the first 6 of my recommendations.

 

East West Audio Body Shop

mza_5479188260430693820.170x170-75Monday evenings would end miserably without watching this live, streaming vid-cast with hosts Dan Lenard and George Whittam. Their hour long VO-centric show features interviews with celebrities, hardware reviews, information and opinions. LOTS of opinions. If you miss the live stream, you can grab the audio portion through Podcast and listen to what you missed.

 

Voice Over Cafe

voice over cafeLooking for a place to kick back, enjoy a virtual bean beverage and hear about talented voice actors? Stop by the Voice Over Cafe. VO Hosts Terry Daniel and Trish Basanyi along with appearances by Tom Dheere, Peter Bishop, Sean Caldwell and Rob Sciglimpaglia have the scoop on current VO happenings. Recent episodes featured an interview with Susan Bennet (the first voice of SIRI) and an in depth chat about IpDTL, an alternative to ISDN.

 

Home Recording Show

Home Recording Show

This weekly podcast covers a lot of home recording ground. While it’s specific to musicians, I find the range of topics fascinating and occasionally they align with what I do in my studio. Microphone suggestions, DAW recommendations, and audio manipulation are often discussed. One of my favorite segments focuses on song remixing. Veteran hosts Ryan Canestro, Jon Tidey and Jesse Zoller have years of combined talent and studio expertise.

 

Talkin Toons with Rob Paulsen

Talkin Toons with Rob PaulsenWhat do Yakko Warner, Pinky, and Dr. Otto Von Scratchansniff have in common? They are characters voiced by Emmy and Annie award winner Rob Paulsen for the Animaniacs cartoon series. Rob brings his craziness, voices and in depth guest interviews to this amazing podcast. If you have even the slightest interest in animation voice acting, this is THE podcast to laugh with.

 

The Sound Advice Voice-Over Podcast

The Sound Advice Voice-Over PodcastIt’s valuable to be aware of multiple perspectives about voiceover. Questions sometimes get the same answer no matter who is asked. What are the benefits of pay to play sites? Is there a valid replacement for ISDN? Who is John Florian and what’s his deal? What’s a slate and how should it be used? Host Kate McClanaghan reveals the answers to questions like these with her unique, cut to the chase insight.

 

Music Radio Creative

Music Radio CreativeNow that you have a smokin’ VO business (or at the very least are on your way to one) it’s time to think about creating your own podcast. Mike and Izabela Russell open the mic and take a deep dive into podcast creation, networking, creating audio apps, Internet radio and more. The advice given and topics covered will inspire you to find ways in which they can be applied to VO.

 

These will get you started and probably wanting more. Come back for part 2 of my Podcast playlist in my next post.

Tell me what your indispensable podcast is and I’ll post all the suggestions in an upcoming post.

© 2014 J. Christopher Dunn

 

Other posts you might find interesting:

Your Next Client Could be a Return Call Away

The Disturbing Voice Disappearance

Are You Available?

 

The Disturbing Voice Disappearance

MouthShot_150x150Early yesterday morning I discovered my voice had checked out. Speaking was no longer possible.

Concerned, I opened my mouth and the attempt to say what was in my head, “Hey, what’s going on here?” was futile. I laid there silent. My heart was making up for the lack of sound with hard pounding in my ears. Shaking my entire body, it felt like it might jump right out of my chest.

Thinking maybe I was parched and my vocal cords needed a splash of lubrication, I got up from bed and went to the kitchen for a drink of water.  After the drink, I formed a small question in my mind and then engaged in what I hoped to be my first words of the morning, “Have I lost my voice?”

Silence. Still nothing. My ability to speak was gone.

Concern ratcheted up to full-blown panic as multiple, unanswered questions raced through my mind. Since I rely on the use of my voice to make a living, the biggest question was, “What am I going to do, now?”

With a refill of water, I moved over to the kitchen table, grabbed a chair and sat. My head in my hands and fingers running through my hair, I made a mental list of tasks to take care of when the rest of the world is up and moving. Call the doctor being the first.

I downed the second glass of water and tried to speak again. “What am I going to do!?” I heard the words in my head but my outside voice was gone. Checked out.

If my primary tool to earn a living went AWOL, what other skill or talent could I rely on to put food on the table? I came up with a number of freelance possibilities including audiobook editor, photographer, blogger, personal cook, weed puller, dog walker and mime.

They all seemed somewhat pale in comparison to being a voice actor. I’ve learned to express emotions through my voice. Now the best I could do is facially emote and gesticulate, two things I do well in the booth. But, take those talents outside the booth, I know I’d be tossed into the house of crazy.

What seemed like hours had only been moments at most. My head was still full of questions like, “What have I done?”

The kitchen blurred and then dissolved as I found myself in bed, looking at the dresser on the other side of the room. My heart was still loud in my ears and continued to shake my body. After a moment, the fog cleared and I uttered in a whisper, “It was only a dream.”

Could you reach deep inside and find something worth your attention and passion if you lost your voice, or the primary tool for making your living? What would you do?

© 2014 J. Christopher Dunn
Image by patricia m

 

Other posts you might find interesting:

Your Next Client Could be a Return Call Away

Five Ways to be Remembered by Your Clients

Are You Available?

The Magic Phrase that Pays

 

 

magical moneyThere is a small two-word phrase that carries much force. The utterance of these words could make you a hero in a child’s’ eyes. Saying these words to big macho men could melt their hearts. If you said this to your mom, she’d smile, knowing that she taught you well. Telling this phrase to your clients will let them know you appreciate their business.

Imagine a scenario where you work hard to get the business of a recognized client. You establish a professional relationship, and find that working with them is nothing short of amazing. They appreciate your creativeness and suggestions, then give you glowing praise for your finished audio. You work hard throughout the process and get paid exactly what you quoted.

You then move on to your next conquests. You’re feeling good about the growth your client list has experienced. You notice, however, that your business is not really growing much. Your revenue compared to last year is the same. No growth. Hmmm… You worked hard to get new clients, but what happened after project completion?

Did you forget about those clients you worked so hard to get? Did you say the magic phrase that pays? You know, Thank You! That’s right, THANK YOU. Most people like to be thanked, and your clients are people. Showing your gratitude for doing business with them will help keep you in mind for their next project.

There are a number of ways to say thank you. The easiest is to send a note card with a short, handwritten message telling your client how much you appreciated being hired to do the voiceover or narration for their project. Easy. It doesn’t have to be huge, one or two sentences will get your message across.

If writer’s block is getting in the way of sending a thank you card, check out any of the following four sites for inspiration.

Thank You Note Examples & Note Writing Tips

The Letter Barn\Thank You Letters

Thank You Notes

Thank You Note Samples

A thank you card could be one of the first follow-ups you make with your client after completing a project. I recommend sending it about a week after they’ve received final audio.

Another way to express thanks is a note of appreciation to clients for their interest and consideration in using your voice in their projects. Maybe send this four to six months later, either e-mail or traditional USPO mail. Keep them thinking of you. Stamp out client neglect.

Thank you for reading my post. I appreciate it. The magic phrase is Thank You! Help spread the phrase.

© 2014 J. Christopher Dunn


 

Other posts you might find interesting:

Your Next Client Could be a Return Call Away

The Delicious Taste of Frog

Are You Available?

The Delicious Taste of Frog

Froggy

In a previous post, I detailed a method on how to work through the items in your e-mail inbox. If you missed it, the link below will take you to the article.

Your Inbox Needs a Timeout!

After spending time in your inbox, identify the one item you need to do today no matter what, and do it. This could be your most important or most difficult task. A project you need to finish.

Doing the most difficult thing in the morning will make the rest of your day breeze by with what seems like less effort. “Eat That Frog!” is the title of self-help guru Brian Tracy’s book, which details the strategy of taking care of the most important task before tackling the rest of your day.

Difficult could have multiple meanings. The task could be difficult because of complexity. On the other hand, a task that you don’t want to do and dread even the thought of, could be another meaning. Important tasks have a level of stress attached to them and with that, could become a difficult task to start. Whatever the hesitation, this is the thing you want to work on first. Maybe, think of it like when you were a youngster and were told that you had to eat your veggies before you could enjoy your dessert. Make sense?

My time for eating the frog is right after I finish processing my e-mail. I take 30-minutes and do everything I can to complete the task. Depending on how much of the task is left, and if completion is not necessary on the same day, I’ll do as much as I can and work on it again the following day. Some frogs are bigger than others.

My frogs will look different from yours but here are a few I swallowed this past week.

  • Monday – Followup phone call to slow paying client
  • Tuesday – Cold call to prospective client from a major corporation
  • Wednesday – Pay studio bills
  • Thursday – Compile business performance data for the month
  • Friday – migrate archived work from the past 4-years to a new backup drive

Fortunately, these were on the small side and none hopped over to the following day. Each of them, however, had me feeling anxious and wanting to postpone the task.

Imagine completing that nasty list item first thing in the morning and how relaxed and less stressed you’ll feel the rest of the day. Your mind will be free to contemplate other, more enjoyable parts of your day. You’ll feel like a big helium balloon has lifted your creative spirit to a new height.

There are going to be things you just don’t want to do on any given day. Like these tasks, eating a frog doesn’t sound like much fun. Of course, the alternative is to ignore the frogs until they’ve managed to multiply and take over your life with their incessant croaking. You’re much better off to eat the frog before that happens.

© 2014 J. Christopher Dunn
Photo by bethcoll

Other posts you might find interesting:

Your Next Client Could be a Return Call Away

Five Ways to be Remembered by Your Clients

Are You Available?

10 Ways to Keep Your Clients from Falling Through the Cracks

under construction siteDo your business skills keep your clients form shopping elsewhere for their next voiceover need? Have you done the due diligence to develop your client relationships? Do you occasionally correspond with your clients to remind them about your services?

If you answered “no” to any of the above questions, you might be guilty of client neglect. Or worse yet, your voiceover business could become a casualty of unhealthy professional relationships, with many of your clients falling through the cracks.

Feel Good Clients

Feel good about your clients and the relationship you develop with them. Clients are what feed your business growth and without them there would be very little kibble in the cat’s dish. Not only are they cutting a check for your resonate tones and script interpretation, they are buying your voiceover brand.

  1. They’re Only Human

Working with clients can be unsettling because professional boundaries are important to maintain. Should I try to be more amusing than (I think) I am? Should I be stiff, overly stuffy and business like? Maybe I ought to distance myself from my clients and just do the work?

For me, it’s easiest if I’m just myself and treat the people I work with as fellow humans. Clients seem to like that.

  1. Ask, Don’t Assume

While you’re building client relationships, keep in mind that it’s a give and take process. You are learning about your client’s business and their voiceover needs. Be an active listener.

Ask questions that will help you become more knowledgeable and better prepared once work begins. Don’t assume because it can make an ass out of u and me.

  1. No Butt Kissing

I know when I’m being unnecessarily flattered or too extensively complimented by somebody trying to gain my trust or approval… and I don’t like it. Your clients won’t like it either.

  1. Quality vs. Quantity

Would you rather be known as the talent who does amazing work and is well worth the asking price; or would you settle for being known as the talent who is super inexpensive?

Do not take every job that comes your way, even just starting out. Focus on how well you can complete a project, not how low you are willing to drop your price to get the job.

Harvard Business professor Michael Porter states you can hold a competitive advantage in only one of two areas: price or quality. Play to your strengths, develop impressive voice acting skills, run your studio like the business you’ve always imagined, and you’ll never be forced to compete on price again!

  1. Know when to Say No

Just because a client wants your voice, does not mean your talents and skills are a good fit for their project.

A few years back, I was asked to do an opener for a music show that was in development. The producer was hooked on the “sound” of my voice and after our initial conversation I felt the job was WAY out of my wheelhouse. They were looking for something I was not. However, I was too full of myself to pass on the gig so I moved forward with the session.

After my first attempt I received this reply, “…like YOUR voice but need Hiphop grit.” While adding grit in my second take (which was similar to adding cotton balls to chocolate cake) I knew I wasn’t right for the gig and should have been brave enough to say so up front. After a week of attempts and back-and-forth communication, the producer finally arrived at the same conclusion I knew seven days prior.

Fortunately, I’ve worked with the same producer on other projects since. I cannot be everything to all my clients. I know my strengths.

  1. Open to Direction

When you receive comments from a client, do you ever feel like you’ve failed? Creating spoken audio is a process. We hope that we have all the details up front and will utter the words as described. A client might come back with a list of things to change that are clearly non-script issues.

Your client wants to work with you and is listening for the best performance possible. When receiving feedback, take it with an open mind. Ask questions when necessary. Offer solutions not roadblocks. Above all, be professional.

Your client will appreciate working with a voice talent that is not wildly sensitive to criticism.

  1. Exceptional Delivery

You’ve probably heard or read the phrase, “Under-promise and over-deliver”. This is about making sure client expectations are clearly set and then exceeding them. It could be as simple as delivering audio files ahead of schedule, or providing two different takes of a script instead of one.

This will enhance your value in the eyes of your client and that’s a good thing.

  1. What’s Next?

Clients appreciate being kept in the loop and updated appropriately. Let them know the steps of your workflow and what will happen next in the creation process. Hold their hand and get them from one step to the next.

Do you send project confirmations for clients to approve? Include a “What’s Next” section that explains what happens after their approval.

Something along, “Once I get your approval, session time will be locked in for your project.” This does a couple of things. It clearly puts the process in their possession and it lets the client know what is dependent upon their approval.

  1. Not as it Appears

Since we primarily work remotely from our clients, it’s easy to misunderstand actions and intentions or what could be perceived as misbehavior. In most cases, it’s wise to give them some space to be human.

Are they slow to respond to your e-mail or calls? Is their invoice still unpaid? An unavoidable event could be the roadblock. Life happens, so give them an opportunity to respond and take care of whatever it is that’s bugging you.

  1. Worth Every Penny

Do you know what you are worth? How much does your time and skill cost? Do you have established rates? It’s wise to know what type of work you’ll be doing and how long it takes to complete it, and it’s even more crucial to know what to charge for your services and feel good about it.

Don’t short yourself thinking a prospect might look elsewhere. Know your worth and stick to it! Once the numbers are agreed upon, it will be difficult to negotiate for more later.

As a Reminder

You are in business for yourself. You are a freelance voiceover artist who makes money by reading other people’s words. It’s fun and you enjoy doing it. Be professional and treat your clients with a healthy dose of support, appreciation and gratitude.

© 2014 J. Christopher Dunn

Other posts you might find interesting:

Your Next Client Could be a Return Call Away

Five Tips for Better Client/Talent Workflow

Are You Available?

Your Inbox Needs a Timeout!

February 4, 2014 8 comments

Whidbey Island is a beautiful place to live, and I can’t image a better location for my studio. The sunrises are typically inspiring and the sunsets are nothing short of visually spectacular.

Whidbey Sunset

Whidbey Island Sunset

Between those two times of day (and sometimes outside of those times) I’m reading mail, marketing my services, practicing, auditioning and working on projects. The day is full, and seems to zip by in a blink.

I find that following a schedule is a necessity to keep me on track so I cover all the elements of running my own business. My schedule is the perfect guide, yet flexible enough to allow me extra time when I need to focus on specific areas. My success and business growth depend on me paying attention to more than just what I do behind my mic.

In the upcoming months, I’ll write about each area mentioned above from the perspective of a voice artist. The information can be used by most freelancers, “solopreneurs” and collaborators. 

This month’s post focuses on e-mail and some best practices for dealing with it.

Make your inbox work for you.

mail box with lettersMy day starts with a trip to my mail application’s inbox. From the last time I checked it the day before, until the moment I peek inside its bottomless depths again, I’ll have received between 75 to 100 pieces of e-mail.

Triage
I spend less than an hour “in the box” first thing every morning. I’ve set up my mail application to take care of sorting and filtering so I won’t have to. I want to open my e-mail and quickly work through chunks of messages at a time.

Most e-mail software allows you to configure inbox folders or rules with criteria to match incoming mail. Items which match folder criteria or rules are moved to that folder automatically.

Want to look at all of your social media alerts? Create a Social Media folder. Subscribe to professional services or lead alerts? Create a Prospects folder. Get the idea?

I use Mac Mail and have set up several Smart Folders that capture mail items which meet my specific criteria. I also have folders for each of my clients. This sorting method lets the computer work in the background to do the first step of my process.

Not all e-mail I receive requires my immediate attention. It ranges from pings from peers, quote and proposal requests from clients and prospects, new work from existing clients, social media alerts, newsletters and online magazines and junk.

With the help of my e-mail app, I run each of them through a triage process that helps me focus on what’s important to my studio’s financial progress first, informational second, and fun third.

Important to Survival
Mail that comes from my clients is the first thing I deal with. They are either contacting me with more work, following up about a project I recently finished or introducing me to somebody they’re referring. These are marked with the Respond flag for immediate attention.

After I make it through all my e-mail, these will be the items I act on first.

I don’t open inbox items in the order received, nor do I deal with them in real time. I work through my Smart Folders first, flagging when necessary.

Mac Mail gives me the ability to flag items into categories that I created.

  • Respond - Items that need a reply and can be responded to without additional work.
  • Action – These require me to do something before I respond or things that I need to do that don’t require a direct response to the sender.
  • Work - Confirmed jobs waiting to be completed.
  • Auditions | Proposals – My pool for potential new gigs.
  • Add to Contacts - New prospects that I will add to my address book.
  • Read | Listen – Interesting news letters or social media posts. Look for subject lines that grab your attention. Whatever you do, don’t open these items until you’ve made it through the others. They will derail your e-mail process.
  • Keep – Items that I’ll refer to often and NEVER delete!

Each flag category gets its own folder where items of a particular flag are waiting for further action.

Next, I give the flagged items my full attention. The e-mails flagged with Respond, are first. Usually, these are handled with a one or two line reply.

Items marked with the Action flag are dealt with next. These items require me to do something else before I respond. Research…writing a document…locating audio from a prior job…are typical tasks.

Items with the Work flag set the schedule for the day or book blocks of studio time for later in the week. These have scripts attached or voice direction from the person who hired me.

When I’m not in a session or editing, I’m in the Auditions | Proposals folder working through those items. This is my pool of potential future work.

Items flagged as Add to Contacts and Read | Listen are self-explanatory and compared to the other flags, low priority.

It’s a Date
You’ll come across items that are date dependent. Take a moment now to add these items to your calendar.

While you’re in your schedule, take a look at what you’ve got scheduled for the day and the next seven days. It’s good to be aware of events that need special attention and preparation. Nobody likes a bad surprise.

Your Inbox Needs a Timeout
Your e-mail application works hard to make your inbox triage easier. Sometimes however, it gets in the way of your productivity.

If you are the type of person who needs to have e-mail opened all day, consider setting the duration your application rechecks for new mail to occur no more than once an hour.

However, a better option is shut it down completely and limit inbox checks to three times a day: morning, after lunch, and one of the last things you do when you’re winding up your work day.

The busier you are with your career, the more important it is to tame your e-mail demons. Don’t be afraid to give your inbox a timeout!

Other posts you might find interesting:

Your Next Client Could be a Return Call Away
Are You Available?
Five Tips for Better Client/Talent Workflow

15 Unfortunate VO Mistakes to Avoid

January 21, 2014 23 comments

oops

There are a number of voiceover successes I’m very proud about from this past year. I don’t want to gush about anything specific, lest I trigger your sensitivity to bragging.

No, instead, I’m going to share a handful of things that made me smack my head in disbelief. These are my “Oh, yeah… I probably shouldn’t do that” moments, those little slices of time that remind me that I’m human, and not above making bonehead mistakes that make my peers say, “You did what!?”

  1. Using an iPad for script reading in place of paper is a smart, efficient move. Attempting to markup text with a pencil on an iPad is neither smart nor efficient.
  2. Listening to the always entertaining “NPR Pop Culture Happy Hour” while reviewing scripts will distract me from catching even the most obvious mistakes.
  3. Rehearsing an audition script while participating in a webinar is a fabulous way to multitask. Note to self: Make sure to mute the microphone when not interacting with the host or other participants. Nobody is interested to hear my practice runs broadcast across the web over the top of a live webinar.
  4. Listening to classical music empowers me to have uber-focus and smooths occasional pre-session jitters. Rocking out to AC/DC or Nazareth before a recording session is great for getting my pulse pounding; nerves rattling; and ends up being the opening act for multiple takes.
  5. Tis a bummer to record an award worthy session only to find out no sound was captured. Headphones are useful to verify that my audio gear is in record mode and not playback.
  6. High winds on Whidbey Island create a bellows effect in my house while recording and treats the diaphragm of my trusty Bluebird like a brown paper bag used for hyperventilation.
  7. Deep cleaning the house gives me a feeling of accomplishment. Vacuuming, de-cluttering and dusting. I like a clean house. The dusting part is great for setting histamines in motion, giving my voice a nasally, plugged up tone, suitable only for decongestant commercials.
  8. A thick, all cotton sweatshirt is not only necessary to keep me warm but also acts as an extra sound absorber in my booth, a former wine cellar. The same cannot be said for shirts made of corduroy.
  9. Contrary to the wishes of one overseas client, no matter how hard I try, I cannot sound “un-American”. My auditions sound like me, and I sound like my auditions.
  10. Comfortable shoes are important for long periods of standing behind the mic. Wearing shoes of various sole or heel heights from one day to the next causes my voice to take on inconsistent characteristics because mic proximity and sweet spot target became victims of my shoe fetish.
  11. Corks from wine bottles are useful in improving articulation for a lazy mouth. Wine that is aged in the bottle can be delicious. Wine aged on the cork is disgusting. A washed cork is a more agreeable experience.
  12. Staying hydrated is super important for me. It ensures that dry mouth is significantly reduced and all the parts inside my mouth are well lubed. My keyboard and mouse are not in need of the same attention. A water bottle left in their proximity is a setup for desktop disaster.
  13. Eating a yummy ham sandwich an hour before a patched session will make me drink 48 ounces of water during the session and cause SEVERE mouth noises. (Sorry Matt!)
  14. Chewing gum assists in getting rid of cotton mouth. However, while building well defined jaw muscles, it has an adverse affect on fluid mouth movement, making most speaking less articulate.
  15. Altoids are a great substitute for gum chewing. Chewing one before entering the booth creates minty fresh breath. It also provides my tongue an opportunity for calisthenics as I attempt to remove the crushed Altoid bits from my teeth. Suck, don’t chew!

You know you have them. Don’t be afraid to share them. What were your “Oh, yeah… I probably shouldn’t do that” moments in 2013?

Other posts you might find interesting:

Your Next Client Could be a Return Call Away
Task Manage the Goldilocks Way
Five Tips for Better Client/Talent Workflow

Your Next Client Could be a Return Call Away

November 13, 2013 13 comments

Why voicemail should not be ignored.

CallMePeople contacting me to work with them on their project sometimes make the initial connection by giving me a call. When I’m in a studio session with a client or away from my desk, my voicemail takes a message.

When a client (or prospect) calls you, how soon after do you return their call?

  • Immediately
  • Within a few hours
  • The end of the day
  • Sometime the following day
  • When you get around to it
  • Never

There are many talented people available for hire, so why provide an opportunity for a talent seeker to look elsewhere?

My response time and the effort I make to get back with potential clients is key in getting their business. If I wait too long, I can predict that my chances have been reduced. I don’t like that.

In my blog post, Eight Ideas to Help You Wade Through Inbox Muck, I explained steps to be less of a slave to your inbox. I mentioned that your clients should have multiple ways of contacting you, the most immediate being the phone.

I’ve come up with a method of working with phone calls that’s successful. It has been a learning process and I’m sure there is room for tweaking.

I’m surprised at the number of times when the person I called back was not expecting my call so soon. I know I’ve done the right thing when the person I’m calling back is surprised (and pleased) by the timeliness of my call.

Phone tag is not a legitimate sport.

  • Leave a message indicating who you are, why you are calling, your call back number and e-mail address.
  • Make sure to leave an exact time when you can be reached—a time when you know you will be available to take the call.

What Your Caller Receives

Set expectations with your voicemail. “I’m not available now, but will return your call by the end of today. If you prefer, please send me an e-mail at myemail@address.com.”

Pay Attention to Caller Details

When listening to a caller’s voicemail, take note of their name, business name, any details about their project and their call back instructions. Do not automatically grab their phone number from the caller ID history. Often they are calling from a trunk or office that supports multiple phones but displays only the main number for call ID purposes.

The Return Call – Attempt 1

I make it a point to call whoever has left a message soon. This doesn’t mean that I push other client responsibilities aside. It means that I’m aware of the call, I’ve made a note to return the call and decided the best time to do it. Don’t leave the person waiting.

The return call can be short. When you’re pressed for time, explain that you’d like to talk when they’ll have your full attention. Maybe later in the day, or during a time that you’ve set aside to do call backs. I schedule time for return and followup calls everyday. When I don’t have calls to make, the time is absorbed into another task.

If you return the call and you end up leaving voicemail, make sure to include a message with your callback number. Include a good time for them to contact you. Show them that you’re interested.

Let them know that you’ll call again, if you don’t hear from them, at a time that makes sense to call back. “If I don’t hear back from you, I’ll go ahead and give you another call at 10:00 AM tomorrow morning.”

The Return Call – Attempt 2

You’ve made your first try to contact the person who wants to work with you only to have left a message on their voicemail. They haven’t called you back either.

Make sure to call back at the time you mentioned in your message. If you didn’t leave a call back time, try to call them at approximately the same time they called you. Chances are they’re available.

When you get their voicemail again, leave a message indicating your interest in working with them and if you haven’t heard from them, you’ll call back the next day, in the morning. A good suggested time is 9:00 AM their time.

The Return Call – Attempt 3

This will be the third time you’ve tried to complete the connection with the person who’s interested in hiring you.

It’s been two days since their initial call and you’re starting to feel a bit frustrated. Don’t. During this call back, if you are left with another opportunity to leave voice mail, do what you’ve done in the previous attempts.

After the third try, wait until the following week, 5 business days, to try again. A number of things could be going on with the prospect and now you need to provide some breathing room.

Realistically, you know that the business moves so fast these days, that job is long gone.  Probably so.  But, maybe not.  At least let the client know you are interested and follow up.

After all, there may be reasons why the gig got delayed.  Also, focus on the positive. The caller did consider you for new work and you want to make sure they continue to do so.

The End Game

So, the following week, place two calls. One in the afternoon on one day. One in the morning on the second day.

Mondays are frantic for most people, so unless the caller requested that you return their call on Monday, I recommend waiting until Tuesday.

Then follow the second call on Thursday. Skip Wednesday and Friday. Some people typically work an abbreviated day on Friday.

A week later, if you haven’t heard from them (I know what you’re saying, “They don’t want to talk!!”) give it one last try on Wednesday. Middle of the week, in the morning. Leave one final message indicating that you’d like to discuss their voiceover needs and that you would like to help them out any way you can. “If the project is still open, please let me know how I can help. Don’t hesitate to call and let me know either way.”

Every call is a potential gig. Will they call back after the initial call? Probably not. And even when they say they will, it’s up to you to followup when they don’t.

Other posts you might find interesting:

Task Manage the Goldilocks Way
Five Tips for Better Client/Talent Workflow
About Me!

Let the Sound Touch You

SoundWave_500x334Since you’re reading this blog you probably have, at the very least, heard about audiobooks. If you’ve been in the voiceover business for any time, you may have had the opportunity to produce a multi-hour audio masterpiece or may have timidly considered doing so.

Many of the same things to keep in mind while recording voiceovers for commercials, web explainer narration, and other short projects will also apply to long form narration. Because you are going to be in the booth awhile, you need endurance, a comfortable chair (if you site while recording) and as always, stay hydrated. Narrators that have done several books could probably add additional items. These are the basics, the commonalities for all voice recording.

Here are a few more suggestions. What I’m about to share with you should not replace practice, perspiration and patience to learn audiobook narration and production. Instead, the following should be used besides what you are already doing. To get the most out of the what follows, It will be necessary for you to set aside some time and use your ears. All you have to do is listen.

Listen to News

Every morning while I’m brewing French Roast and making my oatmeal, I listen to a PodCast of the Global News from BBC World Service. I have my ear on accents and emotions.

The show is typically hosted by somebody from the UK. I like a good Brit accent and I’m rarely disappointed.

Beyond the host, I take note of speech patterns, voice types, and the urgency of people being interviewed or providing actualities. I’m fascinated by accents, so I find it interesting to hear how different nationalities speak English.

The report is peppered with events of all types. Thankfully, I don’t have the life experience of intensely tragic events and can only imagine how I might feel after witnessing a car bomb explosion or other catastrophic happening. I can, however, hear somebody who’s experienced that in person talk about what they saw and express their emotions. I listen for the pauses, the way a person formulates what they say before they say it. Emotions are high.

To counter the doom and gloom, there are stories of happiness. I’m listening for emotions again, cadence and impact. I know how I react when I’m happy, excited or elated. Recognizing how other people react to the same, could allow me to add an element of that in my next audiobook project.

After 30-minutes, you’ll probably come away with something vocally interesting plus a little more knowledgeable about what’s going on in the rest of the world.

Another source of the same type, is the NBC Nightly News Podcast featuring anchor Brian Williams. Again, listen to how people tell a story, specifically folks being interviewed. What is it about the way they speak, or their delivery, that makes what they’er saying authentic?

Where Audiobooks Live

Audible is where most audiobooks become available. The front page of Audible.com has two links to lists that you should check out, Best Sellers and New Releases.

The Top Story Tellers

The Best Sellers list has two options available: Audible – Past 7 Days and The New York Times. I recommend taking a look at both but focus more on the Audible list because it features the top sellers of the Audible.com catalog.

In any given week, the Audible best sellers list represents a variety of genres and narrators. This audiobook buffet allows you to sample a number of successful titles. I recommend starting with the top 10, working your way through from number ten to number one. Listen to each of them.

Pay attention to the delivery of each particular genre. Narrating nonfiction is different from fiction. The tone of a thriller might have a distinct edge. Romantic reads may have a delivery that’s more warm and heartfelt.

How character voices are handled is another area to take notice. Particularly, how women and men deliver the opposite sex’s dialog.

Try to imagine what it is about the book that landed it in the top 10. It might be because the author is recognizable and the print version has had a long life in many literary lists. Maybe the narrator has brought the story to life, lifted with words with emotion, intention, and clarity. In your mind, come up with your own reason for the title’s success. While you could argue that a valid assessment of an audiobook can’t be made in five minutes or less, I counter that you can tell that you like the taste of something with just a sip or a bite, and in most cases you know why.

Typically, top selling books are narrated by established names. Four that come to mind are Maya Angelou (16+ audiobooks), Scott Brick (555+ audiobooks), Jim Dale (33+ audiobooks) and Barbara Rosenblat (246+ audiobooks). While you’re listening to the samples, take note of what you like about the narrator. Does the narrator have a way of keeping you interested with the pace of the read? Do they sound sexy or sleazy when speaking the details of a torrid night with chocolate? Is the delivery over the top, or just right? What can you learn or emulate from those at the top of their game?

The production values are high as well. Most of the top talent are recored with the assistance of an engineer who monitors fidelity, delivery and continuity. You won’t hear noisy rooms, outside elements, or distorted audio. These books are pristine. If you decide to produce audiobooks, this is the quality to strive for.

Schedule some time every week to review the top sellers. Most audio samples are five-minutes or less. Think of it as research and education.

Give an Ear to Newbies

The second list on Audible.com to focus on is New Releases. Here you’ll find samples from multiple genres narrated by talent of varying skill. A number of the narrators on New Releases are folks who are just starting out. It took courage to jump into the audiobook pond, and if being successful is important, they will improve with each book they produce.

When listening, ask yourself if you are good or better than most of the narrators you’re sampling from this list. By your comparison, can you identify how you might improve a particular read? Listen to the production quality. Can you hear room echo or reflections? Do the noises from the surrounding environment seep into the performance? Are the edits clean and does the pace reflect the current mood? Does the narrator suffer from a bout of dry mouth and could stand to be hydrated more? I’m not asking you to be hypercritical, just identify what works and what doesn’t work for you. Take time to listen for ways to improve your own delivery; or, if you haven’t taken the dive off the high board, take some mental notes on how you would narrate and produce your first audiobook.

The Rest of the Story

You will probably find during your listening sessions that one of the audiobooks you previewed caught your attention. It had your interest right up to the abrupt ending of the audio sample. What to do? Buy the complete audiobook. Here you’ll get to enjoy the entire production on your own time. You’ll find it immersive as your mind builds upon what your ears hear. It’s a great form of edutainment. Possible tax deduction? Maybe. Consult your tax adviser for the correct answer.

A final suggestion – if you’ve been considering audiobooks as your voice path, watch Professional Narrator, Sean Pratt’s (188+ audiobooks) YouTube video, “So… You Want to Be an Audiobook Narrator?

Now that you have a few tips to help you with audiobook narration and production, I hope you’re feeling somewhat empowered. Understand that your first book will be tough, but those that follow will become easier. Your next audiobook will be potentially better than the one before.

 

Other posts you might find interesting:

Find Your Voice-Over Answers in These Five Amazing Books

Five Tips for Better Client/Talent Workflow
JewelBeat: A New Royalty Free Music Source
Are You Available?

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